These FAQs are not intended to provide advice or guidance to uniquely specific issues or circumstances. They are also not an exhaustive resource for all things about your timeshare. Although we try our best to provide information and help to owners in any way we can, if there is a specific concern then you should contact the timeshare sales office. We update FAQs as often as necessary, but please note that all information is subject to change without notice.
Yes. You can transfer a Holiday Certificate to any person provided that they are, or agree to become, members of the Langdale Owners Club “LOC”). Langdale Leisure Limited, who manage sales at the Langdale Estate, will not charge commission on the transfer if it’s a private transaction.
Langdale has extensive insurance covering a wide range of possible circumstances. However there may be instances where factors beyond our control interfere with your stay, for example bad weather preventing access to the estate. For this reason we strongly advise all owners to ensure they have appropriate travel insurance cover for their weeks at Langdale.
You will need to contact Langdale to arrange the necessary paperwork. A fee of £324 inc. VAT will apply. This payment is required before any paperwork is issued. Payment can be made either by cheque or by bank transfer. Once received and payment has cleared, the transfer paperwork can then be issued. Provided that you do not owe any monies to the Club, such as an unpaid Management fees, then your Holiday Certificate will be transferred to you, as soon as possible after the papers are received. This is usually within 2-6 weeks.
No. Any existing bird feeders will have been put there by other owners. You are welcome to top them up or bring your own feeders
You are entitled to as many passes as there are occupancy places at your Lodge (e.g. for a two bedroom Lodge you can have six passes). These are transferrable, for example if you have different guests staying at different times during your week. If you require extra you can purchase Day Passes at a discount (using your Privilege Card) from the Fitness & Leisure Facilities.
Contact Reception who will try to locate the owner of the offending vehicle and ask them to park in an alternative parking space. If they are unable to locate the owner of the vehicle then a sign will be placed on the offending car requesting that it is moved.
For help with all the above contact Lodge Housekeeping. If possible please submit such requests before the start of your week.
For help with all the above contact Lodge Housekeeping. If possible please submit such requests before the start of your week.
For help with all the above contact Lodge Housekeeping. If possible please submit such requests before the start of your week.
A “What’s On at Langdale” flyer should be included with your arrival pack – if it’s missing contact Reception. Information about events in the Lake District can be found in the leaflet rack in the corridor between Stove and Fitness & Leisure.
The costs of the AGMs (for the Langdale Owners’ Club (“LOC”) and Langdale Owners PLC “LOP”)) are divided equally between LOC and LOP.
Langdale’s policy is that people pay for actual usage rather than include an average charge in everybody’s management fee as this is considered to be more fair. If no-one is staying in a Lodge there will still be some energy consumption though normally this will be very small.
Induction hobs are inherently safer than traditional hobs (as they don’t get as hot during cooking) and are also more energy efficient. Our hob manufacturer advises that they should not present a risk in normal circumstances to anyone fitted with a heart pacemaker, however if you have a pacemaker fitted we recommend that you also contact the pacemaker manufacturer to seek their advice.
You can only claim your discount if you present your Card at the time of payment/charging to your account.
Unfortunately, the networks are not interested in the views of hotel companies as they are not the end user of the mobile phone network. If you are on a network which has poor reception in the Langdale area the best thing to do is contact your network yourself and explain your frustration / disappointment to them. You could explain to them that it’s possible Langdale would be happy to have a mast on site and that this would benefit MANY of their users in the wider area.
There are a number of options available if you are unable to use your week:- a) Your friends or family could use the week b) You can ask Langdale if they can rent your week on your behalf c) You can see if it’s possible to swap your week d) You can place your week with one of the exchange organisations e.g. Dial-an-Exchange, RCI or II. Please note that in all circumstances you remain liable for the maintenance charge and if you decide to swap your week you will need to inform Langdale who will be staying in your lodge.
Please visit the Rent Your Week section of the website, and complete the relevant form. Alternatively, contact the Rental Office on 015394 38014 / [email protected]
